Effective Date: 14-08-2025
Business Name: Mahakal International
Contact Number: +91 97593 48402
Email: mahakalenterprises8013@gmail.com

1. General

By purchasing from or interacting with Mahakal International, you agree to the following terms and conditions. These terms apply to all customers, whether purchasing online, in person, or through direct communication.

2. Product Information

We offer a variety of handcrafted items, including:

• Brass Murti

• Ceramic Items

• Handicraft Items

• Home Decor

• Kangruli Mala

• Puja Accessories

All products are subject to availability. Since many of our products are handmade, slight variations in color, size, and design may occur. These are not considered defects.

3. Pricing & Payment

• All prices are listed in INR and are subject to change without prior notice.

• Payment must be made in full before dispatch of goods.

• We accept UPI, bank transfers, and cash (for local orders).

4. Shipping & Delivery

• Orders are typically dispatched within 2–5 working days.

• Delivery time may vary depending on location and courier service.

• Mahakal International is not responsible for delays caused by third-party shipping providers.

5. Returns & Exchanges

• Returns are only accepted for damaged or defective items.

• Customers must notify us within 48 hours of receiving the item with clear photos.

• No returns or exchanges for customized or used items.

• Return shipping charges are to be borne by the customer unless the error is on our part.

6. Cancellations

• Orders can be canceled within 24 hours of placement.

• No cancellations allowed once the order is dispatched.

7. Limitation of Liability

Mahakal International is not liable for any indirect, incidental, or consequential damages arising out of the use or misuse of our products.

8. Intellectual Property

All images, product descriptions, and branding associated with Mahakal International are the intellectual property of the business and may not be used without prior permission.

9. Contact Us

For queries, returns, or support, you may contact us at:
📞 +91 97593 48402
📧 mahakalenterprises8013@gmail.com